Wi-Fi Support by NSS
NSS, INC. has partnered with a leader in Wi-Fi hot spot support to create the perfect partnership that can provide a hospitality-ready wireless platform that enables you to differentiate from your competitors. We offer a variety of free, pay or hybrid Internet access models for your hotel or resort's guest rooms & suites, conference rooms, business centers, lobby, ballroom, poolside, bar or lounge. No matter which solution is right for you, we ensure its simplicity. NSS promises centralized management and security (PCI, SOX and CALEA compliant), scalability, support and affordability.
Our Technical Support is:
- Located on-shore in an Atlanta office
- Ready to quickly resolve your network issues, 24 / 7 / 365
- A two-tierd support system, including certified technicians
- Friendly & knowledgeable, offering top notch customer service
NSS, INC. offers 24 / 7 / 365 in-house technical support. We have an unprecedented connectivity rate and a first call resolution rate of 93%. When you sign a contract with NSS you gain access to our knowledgeable, unbeatable support staff, which includes certified technicians, who are always available to quickly resolve your connectivity issues. We understand the crucial importance of pristine customer service in the hospitality industry, and we are here for you anytime, any day to keep your business operating smoothly.
If your answer is NO to any of the following questions, be sure to give us a call (770) 216-1997
- Are you 100% compliant with your franchise requirements for Wi-Fi?
- Is Wi-Fi accessible in the pool area, lounge, business center, F&B area?
- Do you have a Custom Splash Page for your guests?
- Do you currently have 24hr dedicated support that solves 93% of problems on your first call?
- Do you have table tents in all guest rooms with support information